Returns & Exchanges
At Prashanti Sarees, we strive to ensure your complete satisfaction with every drape. If you are not entirely happy with your purchase, our hassle-free return and exchange policy allows you to request a resolution within 7 days of delivery.
Initiate Request
Visit our returns portal or email our support team with your order ID and photos of the saree to initiate a return or exchange request.
Quality Approval
Our team will review your request within 48 hours to ensure the item is in its original, unworn condition with all tags and blouse pieces intact.
Reverse Pickup
Once approved, we will schedule a complimentary reverse pickup from your doorstep through our trusted courier partners.
Refund or Exchange
After the item reaches our warehouse and passes final inspection, we will process your refund to the original payment method or ship your exchanged saree.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing